Privacy Policy

1. Who we are

This website is operated by Snappy Payroll Ltd (“we”, “us”, “our”).

We are the controller of the personal data collected through this website.

Contact details:

2. What this policy covers

This privacy policy explains how we collect, use and protect personal data when you visit our website, contact us, or otherwise interact with us through this site.

This policy applies to the website only. If you become a customer or use our software or services, separate terms or privacy information may also apply.

3. Personal data we may collect

We may collect and process the following personal data:

• your name
• your email address
• your phone number
• your company or business name
• information you include in contact forms, emails or enquiries
• technical information such as IP address, browser type, device information and how you use the website
• cookie and analytics data, where used

4. How we collect your data

We collect personal data:

• when you complete a contact form
• when you email or contact us directly
• when you sign up to receive updates or marketing, where offered
• automatically through cookies, analytics tools and server logs when you use the website

5. How we use your data

We may use your personal data to:

• respond to your enquiries
• provide information about our products or services
• send you updates or marketing communications where permitted
• operate, maintain and improve the website
• monitor website usage and performance
• protect the security of the website and prevent misuse
• comply with legal or regulatory obligations

6. Lawful bases for processing

We process personal data on one or more of the following bases:

• Legitimate interests — to run, improve and secure our website and respond to business enquiries
• Consent — where you have agreed to receive marketing communications or to the use of certain cookies
• Contract — where processing is necessary to take steps at your request or to provide services to you
• Legal obligation — where we need to comply with the law

7. Marketing

If you sign up to receive marketing communications from us, we may use your contact details to send you product updates, news or other relevant information.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us at hello@snappypayroll.co.uk

8. Cookies and analytics

We may use cookies and similar technologies on this website.

Some cookies are necessary for the website to function properly. Others, such as analytics or marketing cookies, help us understand how visitors use the site or help us improve our communications.

Where required, we will ask for your consent before using non-essential cookies.

You can manage cookies through your browser settings and, where applicable, through our cookie banner or cookie settings tool.

9. Sharing your data

We may share personal data with trusted third-party service providers where necessary to run the website or our business, such as:

• website hosting providers
• analytics providers
• email or newsletter platforms
• IT and security providers
• professional advisers
• legal or regulatory authorities where required

We do not sell your personal data.

10. International transfers

Some of our service providers may process personal data outside the UK. Where this happens, we will take appropriate steps to ensure your personal data is protected in line with applicable data protection law.

11. Data retention

We keep personal data only for as long as necessary for the purposes for which it was collected, including for legal, regulatory, tax, accounting or reporting requirements.

For example:

• contact form and enquiry data: up to 24 months
• marketing data: until you unsubscribe or ask us to stop
• analytics data: up to 12 months
• account data: while your account is active with Snappy Payroll

12. Data security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

13. Your rights

Depending on the circumstances, you may have the right to:

• access the personal data we hold about you
• request correction of inaccurate data
• request deletion of your data
• request restriction of processing
• object to processing
• request transfer of your data to another organisation
• withdraw consent where we rely on consent

To exercise any of these rights, contact us at hello@snappypayroll.co.uk

14. Complaints

If you have concerns about how we handle your personal data, please contact us first and we will try to resolve the issue.

You also have the right to complain to the Information Commissioner's Office (ICO).

15. Third-party websites

This website may contain links to other websites. We are not responsible for the privacy practices of other sites. You should read their privacy policies before submitting personal data to them.

16. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page and the updated version will take effect when published.

17. Contact us

If you have any questions about this privacy policy or how we use your personal data, contact us using the details under Contact details.